Privacy Policy
Last Updated: 1 January 2026
This Privacy Policy (“Policy”) explains how Phodeco Ind Private Limited (“Phodeco”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you use our platform.
1. Background and Applicability
This Policy applies to all users including customers, service professionals, and visitors.
2. Updates to This Policy
We may update this Policy periodically. Continued use of the Platform means acceptance of updates.
3. Third-Party Services
We are not responsible for privacy practices of third-party services linked on our platform.
4. Data We Collect
- Contact details (name, phone, email)
- Profile information
- Communication data
- Device and technical data
- Transaction details
- Usage analytics
5. How We Collect Data
- Direct user input through forms and onboarding
- Automated tracking tools and app diagnostics
- Third-party integrations, including Google Firebase as our cloud infrastructure and service provider
6. Purpose of Data Usage
- Account creation
- Service delivery
- Payments and transactions
- Customer support
- Security and fraud prevention
- Legal compliance
7. Event Media
Photos and videos uploaded are used only for service delivery and sharing. We do not use them for marketing without consent.
8. Cookies
We use cookies to enhance user experience and analyze platform usage.
9. Data Sharing
- Service professionals as needed to fulfill bookings
- Payment providers for secure transaction processing
- Analytics and infrastructure services, including Google Firebase as our cloud infrastructure and service provider
- Legal authorities (if required by law)
10. User Rights
- Access your data
- Update incorrect data
- Withdraw consent
- Request deletion
11. Account Deletion & Data Erasure
Users may delete their account via:
- Profile → Settings → Delete Account
- Email request to phodeco895@gmail.com
Upon deletion:
- Account and profile will be permanently removed
- Access to services will be terminated
Some data may be retained for legal, tax, fraud prevention, or dispute resolution purposes.
12. International Data Transfers
Data may be processed outside India in compliance with applicable laws, including processing through Google Firebase as our cloud infrastructure and service provider.
13. Security
We implement security measures like encryption and access control, and we rely on Google Firebase as our cloud infrastructure and service provider for secure data hosting and operational safeguards.
14. Data Retention
We retain data only as long as necessary for business and legal purposes.
15. Business Transfers
Data may be transferred in case of merger or acquisition.
16. User Content
Users are responsible for content they upload on the platform.
17. Limitation of Liability
We are not liable for data breaches beyond reasonable control.
18. Contact Information
Email: phodeco895@gmail.com
Phone: +91 8548060871
Company: Phodeco Ind Private Limited